Receptionist Position
Full Time • Los Angeles
Benefits:
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
Company:
Join our dynamic team at Health Atlast West LA leading integrative healthcare clinic specializing in medical, chiropractic, massage, physio-therapy and acupuncture. Our clinic is a comprehensive approach to healthcare,
Join our dynamic team at Health Atlast West LA leading integrative healthcare clinic specializing in medical, chiropractic, massage, physio-therapy and acupuncture. Our clinic is a comprehensive approach to healthcare,
Position Overview:
The Front Desk Receptionist position plays a critical role in the success of the practice.The person in this position must maintain a positive attitude and allow the patient to feel their smile even in phone or written conversations. The ideal candidate will possess exceptional communication skills, exude positivity, and thrive in a fast-paced environment. Experience in a chiropractic or healthcare clinic or similar setting is preferred.
The Front Desk Receptionist position plays a critical role in the success of the practice.The person in this position must maintain a positive attitude and allow the patient to feel their smile even in phone or written conversations. The ideal candidate will possess exceptional communication skills, exude positivity, and thrive in a fast-paced environment. Experience in a chiropractic or healthcare clinic or similar setting is preferred.
Responsibilities:
- Greet everyone with a smile and an enthusiastic verbal greeting.
- Answer phones, return voicemails and screen calls for Practitioners.
- Check patients in and out of the practice. Checking out patients includes scheduling future appointments and collecting payment.
- Checking in New Patients ensuring that all necessary items are collected upon check in: New Patient Intake forms, copy of DL and Insurance Card, a credit card to be stored in our system for payments.
- Getting vitals (Height, weight, blood pressure, pulse, etc.) on all new patients.
- Assisting the providers with patients. Getting patients on the roller table, putting e-stim on them etc.
- Verifying new patient’s insurance information and creating files.
- Monitor various patient communication sites such as Classpass, Dear Doc, Zocdoc and others to respond to new appointment requests promptly when a request is made.
- Call patients to confirm upcoming appointments.
- Call patients to check on how they are feeling following appointments.
- Create new sales opportunities by promoting all services the practice has to offer to all patients you come in contact with.
Qualifications:
- Excellent customer service skills.
- Effective and clear communication skills, both written and verbal.
- Strong organization skills. Maintains a neat and organized workspace and adheres to HIPPA compliance policies.
- Attention to detail.
- Remaining calm under pressure and the ability to multi-task and handle multiple calls at once.
- Proficient computer skills.
Education and Experience:
- Medical office experience preferred.
- Prior experience in a customer-facing position, preferably as a receptionist.
- High School degree or the equivalent.
Physical Requirements:
- Prolonged periods of sitting.
- Must be able to lift up to 15 pounds at times.
- Must have the ability to see up close with or without vision correction.
- Must possess the ability to communicate and comprehend information.
Benefits
Opportunity to participate with the company Blue Shield health plan, 100% coverage primary care, urgent care, telemedicine, and generic medication, Cal Savers retirement plan, 40 hours of sick pay 1 week vacation accumulates after 1 year, 2 weeks vacation accumulates after 2 years, employee discounts, production bonuses.
If you would like to expedite the interview process please call 213-364-9532 and ask for Viviane and let her know the position you are applying for.
Opportunity to participate with the company Blue Shield health plan, 100% coverage primary care, urgent care, telemedicine, and generic medication, Cal Savers retirement plan, 40 hours of sick pay 1 week vacation accumulates after 1 year, 2 weeks vacation accumulates after 2 years, employee discounts, production bonuses.
If you would like to expedite the interview process please call 213-364-9532 and ask for Viviane and let her know the position you are applying for.
Compensation: $19.00 - $24.00 per hour
After seeing many patients placed on multiple medications by numerous providers without much coordination, HEALTH ATLAST founders Stephanie and Wayne Higashi, both doctors of chiropractic, found a need to create a multi-disciplinary approach to healing where doctors work together as one to optimize a patient's health. This wellness approach was found to be the best for patients.
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